HCL Car Rental

At HCL Car Rental, we believe that quality car rental service should also come with unbeatable value. That’s why we proudly offer our Price Match Promise — a commitment to giving you the best possible rate without compromising on comfort, safety, or customer experience. When you book with us, you can feel confident knowing that you’re receiving premium service at a price that truly reflects value and fairness.

• Our Promise to You
  If you find the same vehicle, for the same dates, under the same rental conditions at a lower publicly advertised price, we will match it.
  No hidden fees, no complicated forms — just straightforward savings.
  
  Our Price Match Promise reflects our dedication to honesty, transparency, and delivering the most competitive rates in the car rental industry.
• What Qualifies for a Price Match?
  To ensure fairness and accuracy, the comparison must meet the following criteria:
  1. Same Vehicle Class
     
     The quote must be for the same vehicle type, such as:
     • Economy
     • Compact
     • Full-size
     • SUV
     • Minivan
     • Luxury or Premium*
     *Vehicle model may vary by location, but must be in the same category.
  2. Same Rental Dates & Duration
     The competing rate must cover the exact same pickup and return dates and times.
  3. Same Location
     The offer must be from the same city or rental area where HCL Car Rental operates.
  4. Publicly Available Rate
     The competing rate must be visible and bookable by the general public, not:
     • Member-only pricing
     • Corporate or wholesale rates
     • Loyalty program discounts
     • Coupon codes
     • Bundled or package deals
  5. Same Rental Conditions
     This includes:
     • Insurance options
     • Mileage limits
     • Fuel policy
     • Deposit requirements
     • Pickup rules
     Only identical or comparable terms qualify.
• How to Request a Price Match
  Getting your price matched is easy and hassle-free:
  1. Take a screenshot of the competitor’s lower price
  2. Ensure it includes:
     • Vehicle class
     • Pickup/return times
     • Rental location
     • Total price with taxes/fees
  3. Send the details to our customer service team via phone or email
  4. Our support specialists will verify the information and apply the price match if eligible
     
     Most requests are reviewed within 1–3 business hours.
• Why We Offer a Price Match Promise
  1. To Build Trust
     We want our customers to feel confident booking directly with us, knowing they’re getting the best rate available.
  2. To Stay Transparent
     We stand against hidden fees, misleading pricing, and upselling tactics that confuse renters.
  3. To Deliver Real Value
     Our goal is to combine affordable pricing with exceptional service, giving you more than the competition offers.
• What Does Not Qualify for a Price Match
  While we strive to honor most cases, certain offers do not qualify:
  • Rates from auction sites or bidding platforms
  • Errors, typos, or outdated pricing on competitor websites
  • Non-U.S. rental companies
  • Rates from peer-to-peer car rental services (like Turo)
  • Prices for unavailable vehicles
  • Flash sales or time-limited promotions that cannot be verified
  These exclusions protect both renters and the integrity of our pricing structure.
• Your Peace of Mind, Guaranteed
  Our Price Match Promise is more than a policy — it’s our commitment to fairness. When you rent with HCL Car Rental, you’re not only choosing a vehicle; you’re choosing transparency, reliability, and a customer-first approach that puts your satisfaction at the center of everything we do.
• Experience Confidence in Every Mile
  Your journey deserves the best — and the best shouldn’t cost more. With HCL Car Rental’s Price Match Promise, you get top-quality rental service at a rate designed to deliver maximum value.
  
  If you believe you’ve found a better price, let us know — we’ll take care of the rest.